CONTACT ASIA PTE LTD

MRS SEOW (MARINE PARADE) SAYS…

HELPFUL, EFFICIENT, CUSTOMER-ORIENTED

We have been Contact Asia's customer since 2006. My mother had used Contact Asia's services.  I need a domestic helper mainly for general house-keeping, including cleaning, cooking, laundry etc. We have used Contact Asia mainly for processing of work permit and passport renewal and home leave for our maid, Winnie. We have dealt mainly with Nikki at Contact, and have found her most helpful, efficient, and customer-oriented. I am impressed with Contact's open approach to their business, and general professionalism. It has been a smooth and pleasant experience. I can trust Contact! Nikki to deliver as agreed or promised. Yes, I have confidence to recommend Contact Asia to my family and friends.

VICTOR LIM (TELOK BLANGAH) SAYS…

BUSINESS PRINCIPLES AND INTEGRITY

I learnt of this agency through my sister and brother in law. They learnt of Contact Asia through their church friends.  I needed a domestic helper to take care of my mum who suffered from stroke.  I rate the staff at Contact Asia as very good for their professionalism and good service. They are very honest and thorough on the selection and interviewing process. 

Definitely, I am very pleased with their business principles and integrity of Contact Asia. They will explain and list down clearly all the charges and liabilities of the owner. The contract is very clear and detailed.  It was a very pleasant, smooth and positive experience working with Contact Asia. They are very systematic, clear, efficient, maintain contact and transparent.

You do not have to worry or doubt their honesty and sincerity. Engaging a helper can be a very tedious process because of the paper work and selection of the helper but with Contact Asia it is very comfortable and pleasant.  Yes, I will definitely recommend friends and family to use Contact Asia.

WENDY LIM (BUKIT BATOK CENTRAL) SAYS…

PLEASANT EXPERIENCE, RELIABLE

I have been a customer for about 10 years.  I have 3 young kids and an old folk at home.  So far, I am satisfied with the business principles and integrity of Contact Asia.  Overall, it is a pleasant experience.  I would recommend if they (my family and friends) need to find a reliable agency.

JIMMY TEO (BAYSHORE) SAYS…

CONTRACTS ARE CLEAR AND COMPLETE

We have employed 3 Myanmarese maids so far.  It was easy communicating with the personnel of your company.  Approachable & rational.  There is a willingness to help & assist.  They tried their best.  The contracts are clear & complete.  They abide by the government regulations.  They deserve to be recommended – as they do have good maids supply.

MR TAY (BUKIT MERAH) SAYS…

EXCELLENT IN SERVICE LEVEL AND KNOWLEDGE

I rate Contact Asia’s performance as Excellent in service level & knowledge.  I've engaged a lot of agency services over the years and so far Contact Asia's services are one of the best.  I would highly recommend to my family and friends.

MR PEK SAYS…

TRANSPARENT AND STRAIGHTFORWARD

I have been a customer of Contact Asia for less than 3 months. I got to know this agency via a friend’s recommendation who is also Contact Asia’s customer.   Contact Asia is a reliable and responsible maid agency.  The services provided is good. The staff of Contact Asia is very patient, helpful and understanding…  they always make an effort in understanding my requirements and best of all, very patient in listening and understanding as well.

The pricing and policies are indicated very clearly stated. There is no issue in getting refund at all. They are always very prompt and no excuses being cooked up like other agencies to avoid any refund…

Contact Asia’s practices are very transparent and straightforward. They are willing to counsel the maid should they feel home-sick. If they met with any health problem, they will also try their best to understand the situation and suggest the best solution to it.

 After-sales services is the best so far as compared to my previous agency. It is definitely above average after-sale service in Singapore. No doubt about it.

KAILING SAYS…

GOOD AND RELIABLE AGENCY

This was my first experience with Contact Asia. I got to know Contact Asia from the internet.   I have a good impression of Contact Asia. I am very pleased to engage their services.   The staff who attended to us provided good services. They were attentive to our needs, approachable and friendly.

They even went to the extra mile of getting feedbacks from their Indonesia agency about the maids that I was interested in. They also emailed me the bio-data of the maids for my family members to view before selecting.

The staff had made an effort to explain what were stated in the contract clearly and had answered to our queries well.  Contact Asia’s after-sales service is good and is up to my expectation. I had called them several times after I got my helper and they were amiable and answered all my queries well. 

I have good experience with Contact Asia and I will recommend to my family and friends. It is very important to find a good and reliable agency when employing a maid. Contact Asia’s staff is friendly and they provide good listening ears. They will try to understand your needs and make their best recommendation.

PEGGY LIM SAYS…

AFTER-SALES SERVICE IS GOOD

I have been a customer of Contact Asia for more than a year through recommendation by relatives.  They are very trustworthy & professional.  They will find out what I want and recommend me some suitable bio-data for me to refer. I am very clear with the policy and details in the contract. The staff really takes great pain to go through all details. I appreciate that.

 This maid of mine is working very well for me. I totally leave all housework including cooking and marketing for her to manage. 

Contact Asia’s after-sales services is Good! They will make a call or two to follow up with the maid’s performance and well being. This is beyond my expectation as most other agencies will not even do a follow-up call.  I will definitely recommend to others. They are very detail and professional.